No. Patients and/or family members can drop by at any time between 9am and 5pm Monday through Friday to speak with a patient advocate. If the patient is coming in for direct financial assistance, they should schedule an appointment with a member of the Patient Advocate Team to ensure that they have plenty of time to spend with the patient and discuss all programs they may be eligible for.
No, Cancer Services is a local agency. We do not receive any national support. All money supporting Cancer Services comes from community donations and fundraisers and stays in our community to help cancer survivors who live in our area. 

 Referrals are not required! They can be helpful if you think the patient would rather receive a call from a patient advocate prior to coming in. Referrals can also help for patients who may need to bring documentation with them. In the case of a financial referral, providing as much information as you can will save the patient time. You can share information with the Patient Advocate Team by calling 336-760-9983 and asking for a patient advocate. If you are in need of referral forms, please let your manager know, or call Cancer Services to have them dropped off.  

Cancer Services receives funding from United Ways & Foundations, as well as through memorials, fundraisers and other contributions.  All of these resources assist in insuring anyone with any type of cancer can access services at no charge to them.  

 Cancer Services offers nutrition classes every month to help you know what to eat during and after treatment. Our Ask the Cancer Dietitian Q & A Session class is offered on the 2nd Thursday of every month from 11am – 112pm facilitated by Cancer Services’ Wellness Director, Julie Lanford who is a Registered Dietitian and board certified specialist in oncology nutrition. To sign up for these classes, or to find out more information, call our office at 336-760-9983.  You can also go to www.CancerDietitian.com which provides lifestyle tips for survivorship and provides healthy recipes and common questions regarding nutrition and cancer.  

There are national foundations and pharmaceutical programs that may be able to assist you with medication and chemotherapy related co-payments. A Patient Advocate can help you determine if a program is available and help you through the application process if needed. Cancer Services can not assist you with doctor visit co-payments.

 No, however Cancer Services can help identify national programs that may assist you with paying for these bills as well as help you access them.

 Emergency assistance with housing and utility bills is available through local crisis assistance agencies. Contact a Patient Advocate for details about crisis agencies in your community. Limited emergency financial assistance may be available from Cancer Services to local cancer patients within six months of treatment through Cancer Services’ direct financial assistance program after all other resources are exhausted and as funds are available. 

All services at Cancer Services are offered to cancer patients at no charge. However, we do accept donations in order to achieve our mission in helping other cancer patients and their families.

 Yes, we have wigs, hats, turbans, scarves as well as mastectomy supplies for breast cancer patients. These supplies are donated by the community and distributed at no cost to the patient. 

Hats, scarves and turbans are cooler options for hot weather. Wide brimmed hats are a good idea to keep the sun off of your head and face, as some cancer medications may cause you to be more sensitive to the sun. Cancer Services has a variety of these head coverings for clients to choose from and at no charge. No appointment is necessary. 

Cancer Services accepts donations of:

* Home health equipment
* Medical supplies
* Nutritional supplements
* Ostomy supplies
* Gas and food cards
* Mastectomy supplies
* Wigs, hats, turbans and scarves
* Incontinency supplies

If you have a question about a donation, feel free to contact the Patient Advocate Team to determine if the item can be redistributed to someone in need.  

Someone who lives outside of the service area counties can still receive much needed assistance. There are limits on direct financial assistance for those outside of the service area; however members of the Patient Advocate Team are happy to connect all patients with local resources in their community or national resources that they may be eligible for. Patients living outside of the service area can also access all types of physical and social support at no charge. In fact, in 2016 Cancer Services assisted patients who lived in 59 different NC counties.